Refund policy

Every amount you pay us becomes final at the moment the payment completes. From that moment the money does not come back to you.

This applies to every payment and every package, with no exception.

We do not refund any amount paid. Not after a day, not after a month, not after a year.

There is no request we can approve and no window that expires. The rule is one rule, and it does not change with time or with the state of the order.

We do not return part of the amount, we do not deduct for work already done, and we do not offer account credit in place of the money.

If you cancel an order before it starts, the position is that it never started, and so there is no amount to refund in the first place.

Receiving the work in full, using it, or disputing it changes nothing in this policy. A final payment stays final.

We hold a slot in our schedule for you when the payment completes, because the work does not start before that. By the time it starts, the money has been spent on holding that slot.

That is the reason there are no refunds. We chose it, and we state it before you pay rather than after.

This policy does not excuse a failure on our side. If you ordered a service and we did not deliver it, or delivered it incomplete, that is a breach by us and it has no excuse.

Message us on the support channel published on this site and we resolve it with you. That is a remedy for the commitment we made, not a refund, and it does not require you to prove you are free of fault.

If you have a question before paying, ask first. We do not take your money and then let you discover what you would have asked.

The decision to buy is yours, and we show you everything you need to make it with full knowledge.

We update this policy when our payment method or the nature of our work changes. The last-updated date is at the top of the page.

Changes do not apply retroactively to a payment made before they were published; a payment made before a change is governed by the policy in force at the time.